What is the primary responsibility of the Authorization Team?

The primary responsibility of the Authorization Team is to process awards and notify claimants of decisions. This role is critical in ensuring that veterans receive timely and accurate communication regarding their claims. Once a claim has been reviewed and certified, the Authorization Team takes the necessary steps to finalize the award process, which includes determining the appropriate benefits and issuing official notifications to the claimants. This structured communication helps veterans understand the outcome of their applications and the next steps they may need to take.

In this context, the Authorization Team's function extends beyond just deciding on claims; it actively involves managing the outcomes by processing the awards. This is essential for maintaining transparency and trust between the California Department of Veterans Affairs and the veterans they serve. Properly informing veterans about their claims ensures a smooth transition into receiving their benefits and any necessary follow-up actions.